Returns & Exchanges
At APRILSKIN, we want you to achieve your best skin ever, but if a product isn't the right fit, we offer a 30-day return window for items in their original condition. Please note that for hygiene reasons, skincare products must be unopened and unused to qualify for a full refund.
Initiate Your Request
Contact our Customer Support team within 30 days of delivery with your order number and the specific items you wish to return.
Prepare Your Package
Securely pack the unused products in their original packaging to prevent damage during transit, ensuring all seals are intact.
Ship It Back
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing